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Global Opportunities Assistant

Transforming your dream into an amazing settled life abroad”

Want to help people grow by taking steps toward their dream to study, work, move, or invest abroad?

Become a GLOBAL OPPORTUNITIES ASSISTANT

LearnAbroad is recruiting three Global Opportunities Assistants to help prospective clients discover and take steps toward their journey to relocate abroad.

  1. Summary
  2. The Opportunity
  3. Your Role
  4. Who we want
  5. About Us, How We Work, The Selection, Training and Certification Process

ROLE AT A GLANCE

  • Title: Global Opportunities Assistant
  • Number of openings: 3
  • Engagement: Temporary
  • Location: Kenya only
  • Work arrangement: Remote after successful training and certification
  • Working hours: An agreed schedule that may accommodate clients in different African time zones. Calls should normally be made during reasonable daytime or early-evening hours. Night calls should only be made when a client has specifically requested a follow-up.
  • Training: One week of structured training
  • Compensation: A monthly retainer plus performance-based earnings.
  • Application deadline: 1 August 2026

ABOUT THE OPPORTUNITY

Many people have a dream to study, work, or relocate abroad. They don’t know how to make this dream a reality and give up or don’t go far. 

Your role: Reconnect with previous enquiries and conduct approved outreach to suitable new prospects, understand their goals, and share useful resources that encourage them to take the next step.

This is not an immigration-advice role, and it is not about pressuring people. You will use approved conversations and qualification questions, keep accurate records, and refer specialised questions to LearnAbroad consultants.

WHAT YOU WILL DO

• Reconnect with previous enquiries and reach out to suitable new prospects by telephone, WhatsApp and email using approved contact sources and business channels.

• Listen to their current study, work or relocation goals.

• Ask approved questions to understand their interest, timing and readiness.

• Share approved guides, assessments and webinar invitations.

• Record prospect details, conversations and follow-up actions accurately in the CRM.

• Complete respectful follow-up and honour opt-out requests.

• Book suitable prospects for conversations with a consultant.

• Escalate technical, immigration-related and legal questions.

WHAT YOU WILL NOT DO

• Give immigration or legal advice.

• Make formal eligibility decisions.

• Promise admission, employment, visa or migration outcomes.

• Invent prices, discounts or offers.

• Pressure people to proceed.

• Collect money through a personal account.

WHO WE ARE LOOKING FOR

You should ideally be :

  • A strong communicator who is warm, clear and professional in spoken and written communication.
  • Ability to communicate in Kiswahili or another African language is welcome and will be an advantage.
  • A careful listener who can ask questions naturally.
  • Reliable, organised and comfortable following an approved process.
  • Confident using telephone, WhatsApp, email and basic online systems.
  • Accurate when entering and updating information.
  • Respectful of privacy, consent and personal information.
  • Open to coaching, quality checks and measurable goals.
  • Equipped with reliable internet, a laptop and a smartphone.

Experience in customer service, outreach, administration, student support, call-centre work, community engagement or digital communication is an advantage. However, we welcome early-career applicants who can demonstrate maturity, communication ability and a willingness to learn.

ABOUT US AND HOW WE WORK

LearnAbroad helps people explore global opportunities through a Guided Choice approach: we understand the person’s goals first, educate before recommending, and compare options before advising. Quality, honesty, and suitable outcomes matter more than raw call numbers.

TRAINING, CERTIFICATION AND PILOT

Selected candidates will complete one week of structured training covering LearnAbroad services, ethical prospect communication, approved qualification questions, CRM use, data protection, conversation practice, and consultant handoff.

Candidates must pass the training assessment and certification before working remotely. Certified assistants will begin with a controlled pilot group of prospects before receiving a larger allocation.

SELECTION PROCESS

  1. Application review
  2. Written communication exercise
  3. Structured interview
  4. Prospect-conversation role-play
  5. Reference or background checks, where required
  6. Written offer and onboarding

Ready TO APPLY

  • You will be redirected to complete our online application form and upload your current CV.
  • Please answer every question carefully.
Apply for Role
  • LearnAbroad does not charge job applicants a recruitment fee, and only shortlisted applicants will be contacted.
  • Applications close on 1 August 2026.

Job Features

LocationKenya Based Remote After Certification
TypeTemporary Contract
Trainingone-week training
Remunerationmonthly retainer plus performance-based earnings.

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Liberty LearnAbroad Immigration Services